Knowledge sharing for introverts
Whilst explicit knowledge can be written down, turned into precedents, practice notes or artefacts for databases, we in Knowledge Management circles often […]
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Embracing Imperfections: Improving our work through the Art of Kintsugi
Facilitating a learning culture where teams readily analyse failures is a complex skill. This post looks at the art of Kintsugi as a metaphor for embracing our imperfections.
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Building the bazaar post-pandemic
How can we replace the myriad of informal interactions which are integral to the delivery of products and services based on complex, difficult-to-express knowledge? If office workers can no longer “pop their head around the door” of an expert to talk through a course of action, or informally chat with a peer whilst making coffee, how can they develop the best products and services for their customers? This article, originally in Information Professional Magazine, explores new ways to build the bazaar in the post-pandemic, hybrid world.
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Defining Dracula
What does Dracula have to do with knowledge management? Helene considers why exploring definitions is useful to KM practitioners.
Serendipitous connections, butterflies and swimming pools
I love to hear how a serendipitous connection has rippled across someone’s professional practice and made a difference to their work, like the flapping butterfly from chaos theory.
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Psychological safety and profit
I’m hosting a panel discussion at the up-coming CILIP conference in July on psychological safety. There’s no doubt that psychological safety makes
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Learning from the past
Should all knowledge workers and leaders learn poker? I recently listened to “Future You”, part of this series about thinking by Prof Steven Pinker, expecting
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Making Communities of Practice Work
Part 1 Last month I attended the Canadian online Knowledge Mobilization Forum and particularly enjoyed a discussion on the topic of Communities of Practice
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RCT 101 (huh?)
I’ve written before about RCTs, but a couple of people have asked about them recently, so time for a recap! RCT –