Defining Dracula
What does Dracula have to do with knowledge management? Helene considers why exploring definitions is useful to KM practitioners.
Serendipitous connections, butterflies and swimming pools
I love to hear how a serendipitous connection has rippled across someone’s professional practice and made a difference to their work, like the flapping butterfly from chaos theory.
Psychological safety and profit
I’m hosting a panel discussion at the up-coming CILIP conference in July on psychological safety. There’s no doubt that psychological safety makes …
Process design and mapping 101 for lawyers
1. What is process design? Process design is the activity which shapes the form of the services that a law firm delivers …
Learning from the past
Should all knowledge workers and leaders learn poker? I recently listened to “Future You”, part of this series about thinking by Prof Steven Pinker, expecting …
Making Communities of Practice Work
Part 1 Last month I attended the Canadian online Knowledge Mobilization Forum and particularly enjoyed a discussion on the topic of Communities of Practice …
RCT 101 (huh?)
I’ve written before about RCTs, but a couple of people have asked about them recently, so time for a recap! RCT – …