Stepping Up to Leadership with the Next Gen Partner Alliance
Stepping Up to Leadership with the Next Gen Partner Alliance Read More »
I’m currently launching a new network (the Next Gen Partner Alliance, for those who have recently been made partner in their law
From Dormancy to Growth: Revitalising Knowledge Networks Read More »
Law firms must invest in leadership development and knowledge-sharing cultures to retain top talent and adapt to a changing landscape, say Michelle Howard and Hélène Russell
Whilst explicit knowledge can be written down, turned into precedents, practice notes or artefacts for databases, we in Knowledge Management circles often
Knowledge sharing for introverts Read More »
Delighted to announce that I will be judging the Lexis Nexis Knowledge Management awards again this year! I know there is an
And the winner is …. Read More »
Facilitating a learning culture where teams readily analyse failures is a complex skill. This post looks at the art of Kintsugi as a metaphor for embracing our imperfections.
Embracing Imperfections: Improving our work through the Art of Kintsugi Read More »
If you are interested in the complexities around lessons learned and after action reviews, come along and hear from me in conversation with Helen Watson, Head of Knowledge at Michelmores solicitors, about our experiences of handling the difficult areas where KM meets risk management and professional regulation.
Unicom conference February 2024 Read More »
How can we replace the myriad of informal interactions which are integral to the delivery of products and services based on complex, difficult-to-express knowledge? If office workers can no longer “pop their head around the door” of an expert to talk through a course of action, or informally chat with a peer whilst making coffee, how can they develop the best products and services for their customers? This article, originally in Information Professional Magazine, explores new ways to build the bazaar in the post-pandemic, hybrid world.
Building the bazaar post-pandemic Read More »
When we need people to solve more ambiguous, larger problems and embed new complex changes to the way that we work, we need to find ways to encourage open minds, creativity and hope. Discover how race cars and elephants can help you with change management.
Elephants and race cars for change Read More »
What does Dracula have to do with knowledge management? Helene considers why exploring definitions is useful to KM practitioners.